Effective Date: August,1,2025
Tranquilo (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our mobile application (“App”).
Identifiers: Name, email address, account details, subscription data.
Commercial Information: Records of subscriptions and transactions.
Usage Data: Session length, features used, preferences, and interactions.
Device Information: Device type, operating system, language, app version.
Optional Information: Feedback, surveys, or messages you choose to send us.
We do not collect sensitive personal information such as government IDs or biometric data.
We use the data to:
Provide and maintain the App’s services.
Personalize meditation and wellness content.
Process subscriptions and payments securely.
Improve user experience and app functionality.
Communicate updates, offers, and support.
Comply with applicable legal requirements.
We do not sell your personal information. We may share data only with:
Service Providers: For payment processing, hosting, analytics, and customer support.
Legal Authorities: If required by law, regulation, or to protect our rights and safety.
Depending on your location, you may have the right to:
Know what personal information we collect and how it is used.
Access the personal data we hold about you.
Request deletion of your personal data, subject to legal obligations.
Opt out of the sale of personal data (note: we do not sell personal data).
Exercise these rights without discrimination.
To make a request, please contact us at:
📧
info@tranquiloapp.com
We may verify your identity before fulfilling your request.
We use industry-standard encryption and safeguards to protect your data. While we take strong measures, no system is 100% secure, and we cannot guarantee absolute security.
Our services are intended for users aged 16 and older. We do not knowingly collect data from children under 16.
We may update this Privacy Policy from time to time. Updates will be posted in the App. Continued use of the App after changes means you accept the revised policy.
For any questions, please contact us:
📧
info@tranquiloapp.com
